Terms and Conditions
- Payment is required prior to shipment. We accept American Express, VISA, MasterCard, Discover, and PayPal.
- Buyer is responsible for shipping costs. We offer free shipping for US orders over $500 when those orders are placed online at KnittingZone.com or placed by emailing your order on our Excel Order Form. Canadian customers are eligible for discounted shipping on orders between $500 and 1000 when those orders are placed online or by email using the Excel Order Form. Orders for Canadian customers over $1000 ship free. Please contact us if you need an Excel Order Form or a website log in.
- The KnittingZone Inc is not responsible for packages lost in transit. If you are not willing to accept this responsibility, please request insurance on your shipments.
- By providing us with your email address you grant permission for us to contact you regarding your orders and to subscribe you to our monthly newsletter. You may unsubscribe from our newsletters at any time by clicking the link on the bottom of the newsletter.
- Out of stock items are automatically backordered. We will contact you prior to shipping backordered items.
- All returns must be authorized in advance. Please inspect your shipment as soon as it arrives. Missing items must be reported within 7 days of delivery.
- Prices subject to change without notice.
- All prices are published in US Dollars.
- By placing your order and accepting delivery you are agreeing to these terms and conditions.